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Video Game» Forums » VGG Related » VGG Bugs

Subject: Tales of Symphonia Chronicles bug: Cannot add to collection or record information. rss

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Looking at these stars suddenly dwarfed my own troubles and all the gravities of terrestrial life. I thought of their unfathomable distance, and the slow inevitable drift of their movements out of the unknown past into the unknown future. H.G. Wells
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Tales of Symphonia Chronicles
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Andrew Hodkinson
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There were a few other instances of this on the Geek. They are wondering if it is related to another recent problem. I think we're all hoping the problem will be identified and fixed by the end of the weekend.

Is there anyone else experiencing this with other games? If so, I could make a list and pass it along.
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Ian S.
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I can add games but I cannot add DLC's. I added Just Cause 3 to my collection, but can't add any of the 3 DLC's. I tested with a couple of other games and could always add the main game but not the DLC.
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Andrew Hodkinson
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Problem is still not fixed. I've sent a note to the other VGG admins but I think the BGG coders are working on it.
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Ryan S
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andrewhodkinson wrote:

Problem is still not fixed. I've sent a note to the other VGG admins but I think the BGG coders are working on it.

I'm not sure if it's related, but I wasn't able to add Disgaea 5 Complete to my collection just now. I tried it from the game page, and from my collection, and the screen just refreshes and it doesn't appear in the list.
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Kenneth Stuart
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I found another game that doesn't work. Can't add this DLC to my collection.

https://videogamegeek.com/videogameexpansion/147137/borderla...
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I'm also experiencing this with HλLF-LIFE: Opposing Force. Any update? It's been over a week.
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Andrew Hodkinson
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They are still working on it. It seems to be across all three geekdoms and started with merging two games on BGG. Game and versions merges are currently suspended on BGG.
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Stoz
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Thanks for the update
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Just a note that after another 11 days this is still not fixed:

I cannot add DLC's:

Horizon Zero Dawn - The Frozen Wilds
The Legend of Zelda: Breath of the Wild – Champions' Ballad

Other games seem to work fine.
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Andrew Hodkinson
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Unfortunately, a bug has been identified in which games that have been merged in the past cannot be added to user collections. What seemed like it would be a quick fix, might take longer than anticipated. Sorry about this, but be assurred the devs are looking into it.
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Kenneth Stuart
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With the nearly $200,000 they are boasting having raised in the past 3 weeks, you'd think they could afford to bring in a consultant to fix issues like this.

In fact, I can't imagine why they don't do this for every web coding issue they come across and can't resolve in house. Why do we have to wait years for new features when the site literally raises over $300k per year on donations alone? Where does that money even go?
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Ryan Ahr
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So, reporting in three days later: still not fixed. I just picked up both of the expansions for Victor Vran, and the site isn't letting me add them. Any updates on how the fix is going?
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D Lemckert
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December 31 and this bug seems to linger still.

I have other games with which it happens as well:

Diablo II: LoD
StarCraft : Heart of the Swarm

It seems most of the time, this bug occurs on expansions and add-ons...

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Kenneth Stuart
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This is still broken
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wizcreations wrote:
This is still broken


Yes and it's very annoying- the collection tracking, rating, and commenting are one of the main reasons I use this site. And I have a bunch of stuff I can't add and have to keep track of elsewhere.

The devs are "aware" of this issue, but what do you want to bet it's marked as a low severity bug and no one has even looked at it?

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Looking at these stars suddenly dwarfed my own troubles and all the gravities of terrestrial life. I thought of their unfathomable distance, and the slow inevitable drift of their movements out of the unknown past into the unknown future. H.G. Wells
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They have bigger fish to fry.

BGG is being targeted by a distributed denial of service (DDoS) attack
 
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frumpish wrote:


Different team.

The bug is an older one and could have been looked at by devs already. Having a DDoS at a certain time, which is an operational problem for the host, is unrelated. Nasty. But unrelated.
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The merge bug seems to have been fixed, but any games affected by it may have been impacted permanently.

I believe I may have found a way to reverse the the damage but it requires further testing. Please let me know if you can add Tales of Symphonia Chronicles to your collection.
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Anne Skelding
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Yes, it is working now! Thank you!
 
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Ian S.
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Still seems to be affecting expansions/DLC. I've tried adding Just Cause 3 - Sky Fortress, Just Cause 3 - Land Mech Assault & Just Cause 3 - Bavarium Sea Heist and they are still not working.
 
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TheWulffman wrote:
Still seems to be affecting expansions/DLC. I've tried adding Just Cause 3 - Sky Fortress, Just Cause 3 - Land Mech Assault & Just Cause 3 - Bavarium Sea Heist and they are still not working.


If the fix I tried with Tales of Symphonia Chronicles works, I will try it on these as well.
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Kenneth Stuart
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Forbidding wrote:
TheWulffman wrote:
Still seems to be affecting expansions/DLC. I've tried adding Just Cause 3 - Sky Fortress, Just Cause 3 - Land Mech Assault & Just Cause 3 - Bavarium Sea Heist and they are still not working.


If the fix I tried with Tales of Symphonia Chronicles works, I will try it on these as well.

Please fix this one too!
https://videogamegeek.com/videogameexpansion/147137/borderla...
 
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Developin' Developin" Developin!!
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It should now be possible to add video game expansions to your collection.
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Ian S.
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It is indeed possible. Thank you kindly.
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