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Why Was My Image Submission Rejected

NOTE: All images submitted to VGG are peer reviewed in "GeekMod" - a system where the community (including you) vote to accept or decline new content. The admins do not handle images.

Troubleshooting

Everyone who contributes content to the site will have at least one item rejected or returned, especially when just starting out. Having any content rejected is discouraging and not knowing the cause can be very frustrating. The purpose of this guide is to help find the reason for the rejection of your image(s) and then assist in fixing the problem.

Before going any further make sure you have read an understand VGG's Image Policy. If there is any part of it you do not understand or need clarification on, feel free to contact a VGG Admin.

Step One: The Decline Notification

Whenever an image is declined you will receive a GeekMail notification with the message title "User Submission Declined". Be sure to read this message! The message body will say: We're sorry that we couldn't use the recent image that you uploaded related to VGGeek (Promotional Images), and it was removed it from the system.

Beneath this will be a list of reasons for the decline along with the percentage of voters who chose to decline it for that reason.

Example of the decline message.

Reason
What is Wrong
How to Fix
Scan dpi violation
The image is too big or too small.
Double check the size restrictions.
Videogame Content Violation
The image violates the Image Policy in some way.
Check the Image Policy or ask in the Image Geekmodders Thread.
Offensive
The image was found to be distasteful by some individuals.
You may upload it to your personal image gallery. Do not re-submit to GeekMod.
Too Small
The image is too small.
Double check the size restrictions.
Similar
The image is identical to one that is already in the game's image gallery.
You may upload it to your personal image gallery. Do not re-submit to GeekMod.
Under/Over Exposed
The image is too dark or too light.
A photo may need better or less lighting. A screenshot may need the contrast adjusted.
Wrong Item
Uploaded to the wrong game or database item.
Re-upload to the correct database item. Character images for example, are often uploaded to a game instead of a character.
Irrelevant
It is either inconsequential or not connected to the game in anyway.
You may upload it to your personal image gallery. Do not re-submit to GeekMod.
Bad Glare
Photo with glare.
Will likely need to be retaken.
No Caption
A caption was not provided or one was provided with little to no context.
Re-submit with a more descriptive caption.
Spam/Watermark
It is either spam or very likely a stolen image, given the watermark.
Do not re-submit to GeekMod.
Corrupt
Image does not display correctly.
This is likely something on your end. Check the image format and try to find out what went wrong, then re-submit the image.
Duplicate
Was uploaded once already.
The image is either already in the game gallery or a similar image is still pending. Do not re-submit to GeekMod.
Blurry
Photo with terrible blurring.
Will likely need to be retaken.
Badly Cropped
There is space around the image that needs to get cut out.
There is space around the image that needs to get cut out. A full cover spread may need to be cut into two images - front and back.
Badly Rotated
The image is sideways, upside down, or otherwise crooked.
Needs rotating/re-alignment.
Wrong Gallery
Image is in the wrong category.
Re-upload or request a move to the correct gallery. Screenshots are often erroneously listed as "cover and Media" instead of "screenshot".
Other
Some reason other than the above options.
Check the Image Policy or ask in the Image Geekmodders Thread.

Step Two: Copyright Infringement

There are many good intentioned individuals who try to help out the site by uploading a nice image on an otherwise blank page. Most of our community members upload images they took or scanned themselves, but sometimes we get images lifted from the web. We appreciate the effort everyone puts into the site, but ask that you respect the legal rights of image copyright holders.

Never submit images you found on the web unless:

  • It is from a press kit.
  • You have received permission from the copyright holder to upload it here.
    • It should be free of watermarks and RP or "Provisional" on the cover

Occasionally you may see images on the site that never should have passed GeekMod and these images give the wrong impression as to what is permitted on the site; They create a "lead by example" to new users who then assume these types of images are okay. They are not, but once an image passes GeekMod the admins will not step in unless the legal rights holder of the image complains.

Step Three: ??


Watermarks are typically a red flag that this image belongs to someone else - see question #1. The newer generation of consoles will sometimes apply a watermark to screenshots you take. Not everyone is aware of this or which games do and don't partake in the practice. If this is the case, re-submit the image and leave a message in the "note to GeekMod" section about the game automatically applying watermarks to your screenshots.

RP stands for "Rating Pending" and indicates a product that is not yet available to the consumer. The RP rating only ever appears on covers used for promotional purposes and as placeholders for retailers. The final product that is sold to consumers always has a rating. "Provisional" may also appear with RP.

Game galleries have a 24 screenshot limit. Your images may have been perfectly fine but exceeded the limit.

  • You may upload as many images as you like to your personal image gallery - "My Geek" tab, Gallery.
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